Professional Experience

Mark Grossman is a Partner in FRB’s Corporate & Securities Practice Group and a technology and business attorney, entrepreneur, and strategic advisor who helps companies close complex deals and navigate emerging legal risks. Throughout his legal career—which includes technology law, cannabis law and regulation, digital media, and high-stakes commercial transactions—Mark has closed deals exceeding a billion dollars across a wide range of industries. When the stakes are highest, clients—from early-stage ventures to Fortune 10 companies—rely on Mark for his strategic insight, sound judgment, and proven ability to deliver results. 

Mark has been involved in numerous significant technology and outsourcing transactions, a representative selection of which can be found below. He has also served as a fractional general counsel, providing seasoned legal strategy to companies seeking executive-level insight without the expense of a full-time in-house counsel. His practice covers a wide range of technology transactions, including software licensing, SaaS and cloud services agreements, technology development and integration contracts, IT outsourcing, data privacy and security agreements, and intellectual property transfers. Mark also advises on enterprise-level AI and data governance, regulatory compliance, with a particular focus on fast-moving industries such as technology and cannabis. 

Mark brings the rare advantage of operational experience to his legal practice. He co-founded Eisenworld (later Apptimum), where he helped develop software that reshaped how enterprises managed PC migration, ultimately leading to a significant investment from Granville-Baird Capital Partners and a subsequent acquisition by Microsoft. He later co-founded Boldstreak, a rapidly scaling social media talent agency that was acquired by a larger competitor. This entrepreneurial background shapes his legal counsel with a business-first mindset. Mark understands what it takes to scale growth and negotiate under pressure—because he has done it himself. 

Mark authored Technology Law: What Every Business (and Business-Minded Person) Needs to Know, co-authored the ABA’s Internet Law for the Business Lawyer, and wrote over 400 published articles—including his long-running weekly TechLaw column in the Miami Herald. In addition to his writing, Mark’s expertise has been featured by major media outlets such as CNBC, Bloomberg TV, NPR, ABC’s Nightline, and Wall Street Journal Radio, where he has provided commentary on business and legal topics. He has delivered more than 400 presentations to audiences around the world, including industry conferences, corporate seminars, and academic forums. Mark is widely recognized for his ability to translate complex business and legal concepts into clear, practical insights. 

Mark is also a professional speaker who has delivered over 400 presentations worldwide and is frequently invited to serve as a keynote speaker. His topics include negotiating skills for the C-suite, advanced strategies for software licensing and cloud computing agreements, risk management in technology transactions, and effective contract negotiation techniques. Mark’s presentations are known for providing actionable insights and practical guidance tailored to executives, legal professionals, and technology leaders. Best Lawyers, in confidential peer review, named him “Lawyer of the Year” for Technology Law in New York City in both 2016 and 2018. His peers have also selected him as a Super Lawyer for seven consecutive years—an honor reserved for the top 5% of attorneys in each state. He earned his J.D., cum laude, from Georgetown University Law Center and is admitted in both New York and Florida. 

Whether you require strategic guidance drawn from decades of high-stakes legal experience, assistance with negotiating major contracts, support in structuring tech deals, or advice on building a compliant and scalable business in a complex regulatory environment, Mark adapts his legal expertise and business insight to meet your unique needs, backed by a proven track record of results. 

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Education

  • Georgetown University, J.D., cum laude

Bar Admissions

  • State of New York
  • State of Florida

Areas of Concentration

  • Technology Transactions and Law
  • Commercial Transactions
  • Cannabis Law & Regulation
  • Social Media
  • Artificial Intelligence & Data Governance
  • SaaS Service Agreements & Software Licensing
  • IT and Business Process Outsourcing
  • Technology Development & Integration
  • Dispute Resolution Negotiations & Mediation

Awards

  • Best Lawyers® has recognized Mark for 15 years and “Lawyer of the Year” – Technology Law, New York City (2016 & 2018)
  • Super Lawyers – Selected for 10 consecutive years (Top 5% of attorneys in each state)

Prior Deals

  • Negotiated a multi-million dollar business process outsourcing deal for a Fortune 500 company with the company’s Indian service provider. 
  • Negotiated the licensing of a multi-million dollar claims and risk management system for a Fortune 100 company. 
  • Negotiated multi-million dollar payroll and tax services outsourcing deals for a Fortune 500 company.
  • Represented a Fortune 100 company in a negotiation, design, and purchase of an IT system for a new regional distribution center. 
  • Negotiated a telecommunications master services agreement for a national fast food restaurant chain.
  • Negotiated a core processing agreement for a bank.
  • Negotiated master software licensing and services agreements with Microsoft and SAP for an international oil and gas services company.
  • Represented software companies in connection with licensing, reseller, distribution, and services agreements.
  • Structured, negotiated, and drafted agreements related to the telecommunications transport and managed network services for a Fortune 500 company. 
  • Counseled an international digital media company on the licensing and sale of its software, hardware, professional services, installations, and support and maintenance services.
  • Negotiated multimillion dollar settlements for clients relating to a variety of disputes including, but not limited to: software licensing, credit card processing, software development, and intellectual property infringement.
  • Advised a Fortune 300 company on the acquisition of a multi-million dollar database system including software and hardware components. 
  • Represented a major health care IT service provider in a variety of merger and acquisitions transactions.
  • Negotiated numerous multi-million dollar call center outsourcing deals for a Fortune 500 company with the company’s service providers in India, Mexico, and Costa Rica. 
  • Negotiated an online banking agreement for a bank.
  • Served as outside IP counsel with respect to clients’ trademark and copyright issues, including the creation and enforcement of intellectual property rights. 
  • Negotiated a state of the art custom software licensing and custom hardware development agreement for a Fortune 500 company.
  • Advises a digital media company and negotiates its licenses for video and graphics software to television broadcasting companies worldwide. 
  • Provided a range of services to start-up companies including advice on organizational structure, security matters, initial and venture capital financing, and partnering arrangements. 
  • Negotiated credit card processing agreements with leading international credit card companies for a Fortune 500 company.
  • Represented clients in negotiating various telecommunications master services and network services agreements with Bellsouth, AT&T, and Verizon.  
  • Represented numerous software vendors of all sizes on IT and intellectual property matters including licensing agreements, hosting agreements, development transactions, maintenance and support agreements, consulting, and professional services agreements.
  • General Counsel to a fast growing telecommunications software company named to the Inc. 500 (Inc. Magazine’s annual list of the fastest growing private companies in the U.S.), and assisted the company in the licensing of software products to telecommunications carriers.
  • Advised a startup software company on the licensing of airline crew pairing optimization software to major U.S. airlines.
  • Performed intellectual property due diligence related to a complex multimillion dollar acquisition by a Fortune 500 company.
  • Advised and provided strategic counsel to a leading IT services provider as General Counsel on numerous software, hardware, and IT services contracts. 
  • Counseled a regional auto dealer on legal implications of moving from a paper based purchasing and lending process to a pure electronic contracting environment.  
  • Represented an online pharmacy on the development and design of its e-commerce sites, offshore colocation agreements, financing, other issues relating to its worldwide e-commerce operations, and eventually negotiated the sale of the company. 
  • Negotiated a telecommunications agreement between AT&T and a bank.
  • Provided advice to providers of products and services in various business sectors in establishing websites, including providing advice on website terms and conditions, e-commerce terms and conditions, privacy policies on domain name issues, and cyber squatting disputes.
  • Represented client on the acquisition of software products, including negotiating service level agreements, software escrow agreements, and hosting agreements. 
  • Represented software vendors in drafting and negotiating end user license agreements and customized software development agreements. 
  • Advised various medical IT companies on HIPAA compliance issues. 
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Representative Counterparties

  • 24/7 Customer Philippines, Inc.
  • 352 Media Group
  • A/P Recovery Inc. 
  • A4 Health Systems, Inc. d/b/a Allscripts
  • AATD, LLC
  • Accenture LLP
  • Accounting Principals, Inc.
  • Acoustiguide, Inc.
  • ADCAP
  • ADP, Inc.
  • Advance Business Solutions, Inc.
  • Affinity Internet, Inc. d/b/a ValueWeb
  • Al Jazeera America, LLC
  • Allstate Enterprises, LLC
  • Allstate Motor Club, Inc.,
  • AltiGen Communications, Inc.
  • Amazon Web Services, Inc.
  • Amedex Worldwide Corporation
  • American Airlines, Inc.
  • American Express Travel Related Services Co.
  • Aon eSolutions, Inc.
  • Appian Corporation
  • Appirio Inc.
  • Applied Electronics Limited 
  • Applied Predictive Technologies, Inc.
  • Appnovation USA Inc.
  • Approva Corporation
  • Apptus Corporation
  • Appworks, LLC
  • Aria Systems, Inc.
  • Aruba Fiduciary Management Services N.V.
  • AT&T Corp
  • AT&T Mobility II, LLC
  • Attachmate Corporation
  • Autodata Solutions, Inc.
  • Automated Document Exchanges Services
  • AutoNationDirect.com, Inc.
  • Autotask Corporation
  • Avenue A | Razorfish
  • AVIVA, LLC
  • Axispoint Inc.
  • Backstop Solutions Group, LLC
  • Bank of America, NA
  • Bank of America, National Association
  • Beers Enterprises, Incorporated
  • Bell Aliant Regional Communications
  • BellSouth Communications Systems, LLC
  • Best Software, Inc
  • Blink Reaction LLC
  • Blue Wolf Group, LLC
  • BoardVantage, Inc.
  • Boldtech Systems, Inc.
  • Bowe Bell + Howell Company
  • Breakthrough Management Group, Inc.
  • Bridgeline Digital, Inc.
  • Bridgeway Software, Inc
  • Bright House Networks, Inc.
  • Bynder, LLC
  • Byss.pl Interactive Agency
  • Capgemini America, Inc.
  • Cardinal Commerce Corporation
  • CarGurus LLC
  • Castlight Health, Inc.
  • CDW Direct, LLC
  • Cendant Real Estate Services Group LLC
  • Ceridian Stored Value Solutions, Inc.
  • Chartwell MasterCare, LLP
  • China UnionPay (USA) LLC
  • Chrome Data Solutions, LP
  • Cirttercism, Inc.
  • Cisco Systems Capital Corporation
  • ClickTale
  • Cloudreach Inc. 
  • Cogeco Cable Inc.
  • Cognizant Technologies Solutions 
  • Comcast Cable Communications Management, LLC
  • CompuCom Systems, Inc.
  • Computer Associates International, Inc.
  • Computer Office Solutions, Inc.
  • Computer Sciences Corporation
  • Compuware
  • Concur Technologies, Inc.
  • Connect2 Communications, Inc.
  • Corus Entertainment Inc.
  • Creditsafe USA
  • Cricket Communications
  • CRT Inc. d/b/a Davis Distribution Systems
  • CWC Travel, Inc. (Costco)
  • Datalink Corporation
  • DaVinci Bridge, LLC
  • Dell, Inc.
  • Depospan, Inc.
  • Descartes Systems Group Inc.
  • Detroit Trading Services
  • DEX imaging, Inc.
  • DFS Services, LLC
  • Digital Media Network, Inc.
  • Dimension Data North America, Inc.
  • DoubleMap, Inc.
  • DuCharme, McMillen & Associates, Inc.
  • Elastisearch Inc.
  • Elite Sem Inc.
  • EMC Corporation
  • Entergy Arkansas, Inc.
  • Enterprise Vision Technolgies
  • Envoy LLC
  • Equifax Information Services, Inc 
  • ESPN Technology Service, Inc.
  • Evough, inc.
  • Fidelity Information Services, LLC 
  • Fierce, Inc.
  • Find-A-Code, LLC
  • Firebird management LLC
  • FirstLight Power Resources, LLC
  • Flight Partners, Inc.
  • Forrester Research, Inc. 
  • Fox Latin America Channel, Inc.
  • Fox Networks Engineering and Operations
  • FOX News Network, LLC
  • Frontline Technology Solutions LLC
  • G&S Financial Services Ltd.
  • General Systems Solutions, Inc.
  • GlassHouse Technologies, Inc.
  • Global Logistics Network
  • Globo Comunicação e Participações S.A.
  • Globosat Programadora Ltda. 
  • Gomez, Inc.
  • Gravitate Design Studio LLC
  • Hawaiian Telcom, Inc. 
  • HCL America, Inc.
  • Healthper, Inc.
  • HighOrbit Corporation
  • Home Box Office, Inc.
  • Hostarica, S. A.
  • HP Enterprise Services, LLC  
  • I.D. Systems, Inc.
  • ICLP Inc. 
  • ICSA Software North America, Inc.
  • InfusionDev LLC
  • Ingram Micro Inc.
  • Intelligrated Products, LLC
  • Intellisist, Inc. d/b/a Spoken Communications
  • IBM
  • Israel Credit Cards Ltd.
  • iViz
  • JDA Software, Inc.
  • Jive
  • Kronos, Inc.
  • KTRK Television, Inc.
  • La Nueva Television Del Sur C.A.
  • Leadformance
  • Leo Burnett Company, Inc.
  • Level 3 Communications, LLC
  • Lewis County, Washington
  • LiberoVision AG
  • Local Projects, LLC
  • Lockheed Martin Corporation
  • LRA Worldwide, Inc.
  • Lucent Technologies, Inc.
  • Lufthansa AirPlus Servicekarten GmbH
  • LURHQ Corporation
  • LYNX Services LLC
  • Lyons Consulting Group LLC
  • Madison Technologies, Inc.
  • Marvimon Productions, Inc.
  • McKesson Information Systems LLC
  • Medallia, Inc.
  • Media Designs International Inc.
  • Media Links, LLC
  • MegaPath Corporation
  • Metzner-Schneider Associates
  • Michel’s Pharmacy, Inc., d/b/a Medicine Shoppe
  • Micro Strategies, Inc.
  • Microsoft
  • Miller Drug, Inc.
  • MindTree Limited
  • Minnesota Power
  • Mobify Research and Development, Inc.
  • Mobilitie Investments III, LLC
  • Montana Overseas, S.A
  • Motivano, Inc
  • Music Choice
  • MyCyberTwin Pty Ltd
  • National Network of Reporting Companies, CORP
  • NBCUniversal Media, LLC
  • Nemedia, S.A.
  • Network Equipment Technologies, Inc.,
  • New Generation Computing, Inc.
  • News 12 Interactive, llc
  • NFL Enterprises LLC
  • NICE Systems, Inc. 
  • Nutech Inc.
  • Office of Chief Prosecutor of Military Commissions
  • OneSource Virtual, Inc.
  • OnStar LLC
  • OPS Billing Company A.V.V
  • Oracle America, Inc.
  • Oracle USA Inc.
  • Orbitz for Business, Inc.
  • Origin Digital Inc.
  • OTA keys S.A.
  • Paygea Ltd.
  • Pentaho Corporation
  • Perot Systems Corporation
  • Perspective Pixel, Inc.
  • PowerSteering Software, Inc.
  • Presidio Networked Solutions, Inc.
  • Previsite America, Inc.
  • QINAYA, LLC
  • QlikTech Inc.
  • Qualtrics, LLC
  • Quarry Integrated Communications USA, Inc.
  • Quintiq Inc
  • Qwest Communications Corporation
  • Rate Highway, Inc.
  • RateGain IT Solutions Private Limited
  • Redsky
  • RedSky Technolgies, Inc.
  • RenaissanceRe IP Holdings Ltd.
  • Riot Games
  • Risk Navigation Group LLC
  • Rogers Communications Partnership
  • Rosetta Stone Ltd.
  • Roundarch, Inc.
  • RPF Consulting, Inc., RPF Consulting, LLC
  • RTT Mobile Interpretation
  • Rx Payments Ltd.
  • Ryan, LLC
  • SAP America, Inc.,
  • SCALA, Inc.
  • Securimate, Inc.
  • Sedgwick Claims Management Services, Inc.
  • Sequel Systems, Inc.
  • Service Tracking Systems, Inc
  • ServiceTRAC, Inc.
  • Sevis Systems, Inc.
  • Siberia Holdings, Inc.
  • Siberia, LLC
  • Signiant Inc. 
  • Skillsoft Corporation d/b/a Skillsoft Direct
  • Spark Communications
  • Splunk, Inc.
  • Spoken
  • Staples Contract & Commercial, Inc.
  • STAR FUNDING, INC.
  • Sumotext Corporation
  • Sutherland Global Services, Inc.
  • Sybase, Inc.
  • T-Mobile USA, Inc.
  • Tata America International Corporation
  • Tax Compliance, Inc.
  • Tealeaf Technology, Inc.
  • Tech Mahindra Limited
  • Technology Partners, Inc.
  • TelAuthority, LLC.  
  • Telefonica Data USA, Inc.,
  • Telvista, Inc.
  • Teneo Media, LLC
  • The Allant Group, Inc.
  • The Claims Center, LLC
  • The Corporate Executive Board Company
  • The Globe and Mail, Inc.
  • The Robbins Company
  • The Royal Bank Of Scotland N.V. 
  • The Steele Foundation
  • The Tennis Channel, Inc.
  • The Weather Cahnnel, LLC
  • Thinking Phone Networks, Inc.
  • Thomson Reuters Inc.
  • ThyseenKrupp Elevator Corp
  • Tiger Direct
  • Time Management Systems, Inc.
  • TMW Systems, Inc.
  • Topsport Ventures, S/A
  • Towers Watson Delaware Inc.
  • Trailhead GIS, Inc.
  • TransLoc Inc.
  • TranslPerfect, Inc.
  • Trilogy Leasing Co., LLC
  • Trintech Inc.
  • TrueCar
  • TVG Network
  • Tyler Technologies, Inc. – Eden Division
  • U.S. Imaging Network LLC
  • Upshot Commerce
  • Urban Airship, Inc.
  • USA Security, Inc.
  • ValueVision Media, Inc.
  • Ventiv eSolutions, Inc.
  • VERIO Inc
  • Verizon Corporate Services Group Inc.
  • Verizon Network Integration Corp
  • Verizon Network Services Inc.
  • Violin Memory, Inc.
  • Visual Lease, LLC
  • Webify Services Inc.
  • West Business Services, LLC
  • Wheeler Bailey
  • Wildfire Interactive, Inc. 
  • Winthrop Resources Corporation
  • WNX North America, Inc.
  • Workday, Inc.
  • Wounded Warrior Project, Inc.
  • Wyndham Vacation Resorts, Inc. 
  • Xerox Commercial Solutions, LLC
  • Xpedite Systems, LLC
  • Zendesk, Inc.
  • ZixCorp Systems, Inc.
  • Zotec Partners, LLC

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