AI in Workplace Complaints – Employment Edge with Liz

Welcome to Employment Edge with Liz! In this episode, Elizabeth Schlissel discusses an important and timely issue: the evolving nature of workplace complaints in the era of AI.

Employment Edge with Liz is Falcon Rappaport & Berkman’s video web series hosted by Elizabeth Schlissel, Chair of the firm’s Labor & Employment Practice Group. Through the series, Liz provides timely, practical commentary on the labor and employment issues shaping today’s workplace, helping employers better understand legal developments and policy considerations. Episodes have covered a range of key topics, including employees leaving companies, employee classification, bonus policies, fixed leave versus unlimited PTO, and AI in the workplace.

Transcript:

**This transcript has been prepared automatically by AI and may contain inaccuracies**

Liz Schlissel:

I’m Elizabeth Schlissel, and this is the Employment Edge with Liz. 

As an employment attorney, I help companies respond to and investigate workplace complaints. 

While historically these complaints were directly from employees, with the advent of ChatGPT, I’m seeing more and more complaints that are filled with trigger words such as discrimination or retaliation, but but they don’t actually articulate what the employee’s main concern actually is. 

While it may be tempting for many companies to just spit out their own ChatGPT response, it’s important for employers to speak with their employees, find out what their core concerns are, and then respond appropriately. 

Such actions not only reduces potential liability, but it fosters a positive workplace culture.

I’m Elizabeth Schlissel, and this is the Employment Edge with Liz.